Privacy Policy

Last Updated: 09-16-2026

Munchies Foods Rochdale (“Munchies Foods”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, create an account, place an order, contact us or otherwise use our services.

1. Information We Collect

Depending on how you use our website, we may collect the following information:

Information You Provide

This may include:

• Your name

• Email address

• Telephone number

• Billing and delivery address

• Account login details

• Order and purchase information

• Information you provide when contacting us

• Any other information you choose to provide

Information Collected Automatically

When you use our website, certain information may be collected automatically, such as:

• IP address

• Browser and device information

• Pages you visit

• How you interact with our website

• Website usage and technical information

We may use cookies and similar technologies to help our website function properly and understand how visitors use our website.

2. How We Use Your Information

We may use your information to:

• Process and fulfil your orders

• Arrange deliveries or collections

• Process payments

• Create and manage your customer account

• Communicate with you about your orders

• Respond to enquiries and customer service requests

• Provide information about products and services you have requested

• Improve our website, products and customer experience

• Prevent fraud, misuse and unauthorised activity

• Meet our legal and regulatory obligations

Where we send marketing communications, we will only do so where we have a lawful basis to do so and, where required, your consent.

3. Payments

When you make a payment through our website, your payment details may be processed by a third-party payment provider.

We do not normally store your full payment card details on our own website. Payment information is handled by the relevant payment provider in accordance with its own privacy and security practices.

4. Cookies

Our website uses cookies and similar technologies.

Cookies are small files stored on your device that help websites remember information and understand how visitors use them.

We may use cookies for purposes such as:

• Keeping your shopping basket working

• Remembering your preferences

• Improving website functionality

• Understanding website traffic and usage

• Supporting security and fraud prevention

• Measuring the effectiveness of our website

You can manage or disable cookies through your browser settings. Some parts of the website may not function correctly if certain cookies are disabled.

5. Who We Share Your Information With

We may share relevant information with trusted third parties where necessary to provide our services.

These may include:

• Payment service providers

• Delivery and courier providers

• Website hosting and technical service providers

• Website analytics and marketing service providers

• IT and security providers

• Professional advisers

• Government authorities or law enforcement where legally required

We only share information where there is a legitimate reason to do so and, where appropriate, we require our service providers to handle your information securely.

6. How We Protect Your Information

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. How Long We Keep Your Information

We only keep personal information for as long as reasonably necessary for the purposes for which it was collected.

Some information may need to be kept for longer where we are legally required to do so, for example for accounting, tax, legal or regulatory purposes.

8. Your Privacy Rights

Depending on your circumstances and applicable UK data protection law, you may have rights including:

• The right to access the personal information we hold about you

• The right to ask us to correct inaccurate information

• The right to request deletion of your information in certain circumstances

• The right to restrict certain processing

• The right to object to certain uses of your information

• The right to withdraw consent where processing is based on consent

• The right to request a copy of certain information in a portable format

To exercise your rights, please contact us using the details below.

9. Marketing Communications

If you have signed up to receive marketing communications from us, we may occasionally send you information about products, offers, promotions and other updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

Unsubscribing from marketing communications will not affect important messages relating to your orders or services.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

11. Children’s Privacy

Our website is not specifically intended for children, and we do not knowingly collect personal information from children without appropriate consent.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or privacy practices.

Any updates will be published on this page, together with the revised “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Munchies Foods Rochdale
Address. Unit A5B Field house industrial Estate
Rochdale.
OL12 0AA

Email: info@munchiesfoodsrochdale.co.uk
Phone: +44 7429 442360

14. Complaints

If you have concerns about how we handle your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s independent authority responsible for upholding information rights.